R
Riyadh Bright Hospitality
Riyadh, Saudi Arabia · Posted 1mo ago
Guest Relations Officer
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About the role
Own the guest experience end-to-end: welcome, resolve issues on the spot, and follow up after checkout. You will work closely with housekeeping and F&B leads.
What you’ll do
- Welcome guests and own their experience end-to-end
- Resolve issues on the spot and follow up after checkout
- Coordinate closely with housekeeping and F&B leads
- Collect guest feedback and act on it